OneAZ Credit Union has recently announced that it will be partnering with Backbase, a renowned Dutch provider of digital banking solutions, to significantly enhance its digital offerings. This strategic alliance marks a pivotal step in transforming how the credit union engages with its members and delivers services.
Plans to Integrate More Services in the Near Future
By making full use of the capabilities of Backbase’s Engagement Banking platform, OneAZ Credit Union aims to broaden its service portfolio beyond conventional financial products. The credit union plans to integrate a variety of additional services, including insurance offerings, lifestyle enhancements and real estate solutions, thereby crafting a truly comprehensive “one-stop shop” experience for its members.
The company made it clear that its leading product can seamlessly connect with over 10 core banking systems currently in use, equipping OneAZ Credit Union with essential tools for customer onboarding, servicing, loan origination and loyalty programs. This extensive functionality aims to optimize operational efficiency and elevate the member experience.
In addition, integrating this software will allow OneAZ to streamline its IT infrastructure into a single cohesive platform. By linking all applications and systems, the credit union will enhance its agility, enabling it to respond swiftly to evolving market trends and member requirements.
A Unified System that Offers Greater Flexibility
This unified system will also afford OneAZ greater oversight and flexibility in managing future digital rollouts, empowering the credit union to implement new services and upgrades with greater ease.
In essence, this strategic move is set to create a more integrated operational environment, leading to improved service delivery and member satisfaction. Brandon Michaels, who is the CEO of OneAZ Credit Union, made it clear that that Backbase’s platform is set to revolutionize digital transformation.
He believes that this cutting edge solution will play a crucial role in reshaping the credit union’s approach to delivering services and engaging with members, ultimately driving their vision for enhanced digital experiences.
OneAZ Credit Union, operating twenty branches across the state of Arizona, has a solid portfolio managing over $3.4 billion in assets. What’s more, the company has established itself as a trusted institution for a diverse array of members.
Serving more than 200,000 individuals, including approximately 12,000 business owners, the credit union is dedicated to delivering personalized financial solutions that cater to the unique needs of its community.
The credit union’s expansive reach and commitment to member service reflect its mission to improve economic growth and financial well-being in the region. By offering a comprehensive range of products and services, OneAZ is going out of its way empower its members with the tools they need to achieve their financial goals seamlessly.